Managed Service Provider
Mar 3, 2025
Enabled a stronger client proposition.
Reduced internal admin and compliance overhead.
Delivered full lifecycle visibility across clients, suppliers, and freelancers.
As the MSP grew its client base, managing freelance and supplier activity became increasingly complex. Without a unified system, it was difficult to deliver consistent service, compliance assurance, and reporting across different clients and subclients.
Clients expected clear dashboards, control over assignments, and real-time visibility into onboarding, classification, and costs. The MSP couldn’t offer this level of service using fragmented workflows and spreadsheets.
Each client had different processes, expectations, and risks, especially regarding freelancer classification (DBA law) and supplier contracts. There was no consistent method to ensure audit-ready compliance across the client portfolio.
Bubty enabled the MSP to offer a client-facing, whitelabeled platform. Where each client, subclient, and stakeholder group accesses only what’s relevant to them, with real-time visibility and control.
The MSP now offers clients end-to-end freelance management: from request to invoice, including compliance, documentation, and transparent reporting.
With Bubty, the MSP positions itself not just as a staffing partner, but as a tech-enabled service provider offering compliant, scalable, and insight-driven freelance management solutions.
Each freelance engagement includes a built-in classification flow, aligned to national labor law, with full documentation. Clients can see the risk level, view documents, and rely on the MSP to manage compliance seamlessly.
Clients receive dashboards tailored to their org structure, including assignment performance, spend, time-to-fill, supplier metrics, and early churn alerts—enabling them to benchmark performance and steer hiring.
Vacancies are matched to the most relevant suppliers and freelancers in real time, with automatic distribution logic based on role, expertise, and rate benchmarks—accelerating hiring cycles for clients.
Whether working with a few freelancers or scaling up during peak periods, clients benefit from automated contracts, approvals, and payments—all handled via one platform, with fewer dependencies on internal teams.
Unlike traditional VMS tools, Bubty is not just a back-office platform. It’s a client-facing differentiator that strengthens your ability to win, onboard, and retain mid-market clients with growing freelance needs.
Support for client-specific workflows, custom contract models, multilingual UIs, and modular add-ons—all configurable at the subclient level.
Bubty manages both the freelancer and supplier experience in a compliant, automated way—giving the MSP full control without manual handoffs.
Our compliance engine is continuously updated to align with Dutch and EU labor law (DBA, IR35, A1), supporting client trust and legal defensibility.
The MSP now delivers a clearly differentiated offering to clients—combining compliant freelance and supplier engagement with a streamlined, tech-powered service model. Bubty’s platform helps the MSP win client trust, deliver more value, and scale operations with consistency and control.
